What is an Offshore Development Center? Benefits and Key Features

Quick Summary: Offshore development centers (ODCs) have become popular choices for startups and SMBs looking to reduce costs and tap into global talent pools. By setting up an ODC in another country, startups and enterprise businesses can access skilled professionals at lower costs. This blog explores the benefits and challenges of setting up an ODC, along with tips and best practices for managing and optimizing it for maximum success.

 

Today, enterprises are actively looking to move their software projects to offshore development centers so that their in-house resources can focus entirely on their core business activities.  But before we dwell on why businesses worldwide opt for Offshore Development Centers, let us find out what they are.

What is an Offshore Development Center (ODC)?

An Offshore Development Center (ODC) is a dedicated team of software developers and IT professionals in another country and a different time zone. Companies establish ODCs to outsource some or all of their software development or IT operations to a cost-effective location, to reduce costs or access specialized expertise.

These teams are managed by the offshore development company, which is responsible for complete infrastructure setup and resource management to ensure seamless operations. 

Offshore development centers allow startups, SMBs, and enterprises to augment their IT teams and fast-track project development to reduce time-to-market.

 What is ODC Full Form?

ODC full form in the IT industry is the offshore development center. It is a dedicated development center established in a foreign country to take advantage of cost efficiencies, specialized skills, or a larger talent pool.

According to Wikipedia, "offshore custom software development consists in offshoring the software development process in a country where production costs are lower, thus decreasing budget spending."

A partner company in the offshore location offers this facility and assists in acquiring, mentoring & managing high-quality resources for the best productivity.

Now that you are aware of what is offshore development center, let's understand how it functions.

In brief
  • Offshore software development centers provide cost-effective solutions for software development needs.
  • Considerations when setting up an offshore development center, such as communication, legal and regulatory requirements, and time zone differences.
  • Best practices for managing offshore development teams, include establishing clear processes, fostering effective communication, and regularly assessing performance.
  • Challenges of offshore development, include language barriers, difficulty in maintaining control and oversight, and ensuring data security.

Team Structure and Functioning of Offshore Development Center

Let us explain it with an example. Suppose you are a US-based company seeking to gain first mover advantage by reducing software development time. Hiring dedicated offshore software developers in a country like India that offers a large talent pool at a low cost can help you speed up your software project development without much cost implication.

Below is the basic demonstration of the team structure on both the client side and the ODC (offshore) side:

Functioning of Offshore Development Center Model

Client Side Team

The client-side is primarily responsible for overseeing the project's direction and ensuring that the business needs are met. The core roles on the client side include:

  1. Product Owner: The product owner works closely with the ODC team and is responsible for communicating the project’s vision, defining the project scope, and ensuring that the development aligns with business goals. They prioritize tasks and guide the development team on what needs to be built.

  2. QA (Quality Assurance): The client-side QA team focuses on validating the quality of the final product. They ensure that the delivered solution meets the desired quality standards, testing the product from a functional and non-functional perspective before it moves to production.

Offshore Development Center (ODC) Team

On the ODC side, the offshore team takes care of the project's actual implementation. This team operates under the leadership of the client and follows the guidelines provided by the product owner. Key roles on this side include:

  1. Scrum Master: The scrum master facilitates the development process and ensures that the offshore team follows agile practices. They work as a bridge between the client and the development team, managing communication and ensuring smooth sprint execution.

  2. Developer: Developers are the core part of the ODC team, responsible for coding, building, and developing the product as per the client's specifications. They are tasked with turning business requirements into functional software.

  3. TA (Technical Architect): The technical architect ensures that the technical decisions made during development are sound and align with the architectural blueprint of the project. They provide guidance on the technology stack, system design, and ensure scalability and performance.

  4. BA (Business Analyst): The business analyst helps interpret and understand the business requirements from the client side and translates them into technical documentation for the ODC team. They bridge the gap between business needs and technical execution.

  5. QA (Quality Assurance): Similar to the client-side QA, the offshore QA team is responsible for testing the product during the development cycle, ensuring that the product being built meets the quality standards throughout each phase of the project.

This structure allows for clear role distribution, maintaining strong communication between both sides and leveraging the skills of the offshore team to execute projects seamlessly.

Recommended Read: Guide on the Functioning of an Offshore Development Center

However hiring an ODC is not the same as outsourcing IT projects. Both solutions are quite different in their business model. Here is how:

How is an Offshore Development Center Different from Outsourcing?

On the surface, Offshore development and outsourcing may sound similar, but in reality, these are very different in their operating model. Unlike outsourcing, where your hand over your project to a third-party vendor for development, in offshore software development, you hire a team of remote offshore developers to work on your project under your supervision.

Offshore development centers give you better control over ongoing project development as the team works as your subsidiary in an offshore country.

Learn More: Difference between offshore development centers and outsourcing 

As per Dun & Bradstreet's Barometer of Global Outsourcing, 20 to 25% of outsourcing relationships fail within two years, and 50% fail within five, proving that ODC is a better option than outsourcing work.  

7 Benefits of Offshore Development Center

1. Cost-effective software development

Hiring offshore development services can reduce development costs by as much as 60%. Setting up an Offshore Development Center in a developing country like India helps businesses.

  • It is a major tech destination and ranks among the top 10 countries for offshore IT projects.
  • It offers a massive talent pool across technologies.
  • It has a lower cost of living, which results in lower labor and infrastructure costs.
  • It has favorable government policies toward the IT sector.

2. Specialized Skills 

Tech demand plays a critical role in a nation's digital economy. A nation with an affinity for certain technologies is bound to have a higher supply of tech experts in those technologies and vice versa. This creates an imbalance in resource distribution globally.

 An offshore development center helps bring balance by providing limited or unavailable tech experts in your local geography. 

3. On-demand Team Scaling and Resource Backup

Developing a software solution require tech experts, and losing a resource in an ongoing project can adversely affect the timeline and quality of the solution. 

Working with an offshore software development company mitigates this risk. They have a large and pre-vetted talent pool of software engineers readily available to take over the responsibility, ensuring zero downtime. 

Offshore development centers help you become more resilient and agile.

4. Extended Hours of Work Coverage

Offshore development center working across borders operating in different time zone ensures that your project development continues even in your off-hours.  Your quality team can easily review the work completed this way with a feedback mechanism in place.  This way, companies ensure zero lag or delay in the project. Thereby fast-tracking the overall project development lifecycle.

Offshore Software Development - CTA

5. Business Extension

Offshore development centers are a great way to expand your business presence and offerings overseas.  An ODC helps you create:

  • a physical business presence in an offshore market with minimal cost commitment.
  • allows localizing of your products and solutions to tap the potential customer base in new markets.
  • helps create brand affinity amongst local businesses.

6. Focus on Core Competencies

With an offshore development center in place, businesses can delegate their IT operations to the offshore team and focus resources and time on building their core competencies.  With an offshore software development center, businesses can speed up their product’s time-to-market, giving them a first movers advantage and edge over their competitors. 

7. To counter resource crunch

As per Korn Ferry's report, the world faces a major tech talent crunch. By 2030, the talent deficit can amount to 85.2 million workers resulting in an $8.5 trillion revenue loss. While Western economies like the USA, Canada, Australia, and Europe may face major talent gaps, India is expected to have a skilled-labor surplus of around 245.3 million workers by 2030, making it the most viable destination for offshoring software development projects.

However great, working with an offshore development center has its challenges.

Let us find out what they are.

Recommended Read: How to Structure Your Offshore Development Center

Challenges of Working with an Offshore Development Center

Challenges of Working with an ODC

Here are some challenges you may face while working with  offshore development centers and their solutions:

  • Challenge
  • Solution
Mismatched Performance Expectations vs. output reality due to hiring a misfit team.
  • Follow a transparent hiring process
  • Carry out proper resource mentoring
  • Give regular feedback
Project management is another challenge one can face while working with remote teams.
  • Creating standard operating processes (SOPs)
  • Defining escalation matrix
  • Creating work hierarchy

A common challenge a company can face when working with offshore teams is cultural barriers that can lead to miscommunication.

  • Provide training to teams on nuances of each other’s culture, tradition, and beliefs
  • Proper work download
  • Defining method of communication

 

Though profitable, an ODC has risks and challenges. But these challenges can easily be mitigated by onboarding reliable offshore developers.

Learn how to mitigate the top 8 challenges while working offshore development center.

Setting up an ODC has its benefits and risks.

So should a business create its own offshore development center?

Let us find out.

Offshore Software Development: Is the Benefit Worth the Risk?

Yes, when one compares the benefits of having your offshore software development centers against the risks, hiring offshore developers for your development project is advantageous and essential to counter the increasing volatility and uncertainty in the market.  

How?

  • It saves on your hiring, infrastructure, and employee costs 
  • You can easily scale up or down your team to meet your project requirement and budget.
  • With an available talent pool of pre-vetted programmers and coders, you can quickly onboard resources across different tech-stack.
  • The best of all is that you can create an offshore software development center for short-term projects, and once the project is completed, the team can be dismantled.

So, setting up a dedicated offshore development center is always a good idea, especially if you seek quality output and quick delivery at an economical price. 

Recommended Read: Onshore vs Offshore Software Development

But is an offshore software development team better than an in-house development team? 

Read on to explore.

Offshore Development Center Vs. In-House Team- Which is Best for you?

When looking for a dedicated team for software development, companies usually opt for hiring either offshore software developers or an internal team. But, the viability of both options depends on the nature of the project.  

The major difference between Offshore Development Center (ODC) & in-house team is that an offshore development center (ODC) is a remote location where companies outsource their software development or IT work, while an in-house team is a team of employees that work within the same physical location as the company.

Read on to discover how.

  • Criteria of Comparison
  • Offshore Team
  • In-house Team

Definition

An offshore development team is a software development team hired in an offshore location to help speed up your project’s time to market.
Hiring resources to work from your office on your software development project is called an in-house team.

Resource Availability

While setting up an offshore team, you can choose the location that provides you with the required resources at the best price
When hiring in-house, you must choose from the resources available in the local market and at the prices they are available.

Hiring Process

  • You select resources from the pre-verified talent pool of your offshore development company. 
  • The hiring process is as low as two weeks.
  • You need to connect with HR consultants and follow the lengthy process of hiring.
  • The hiring can take anywhere between 30-60 days.

Cost

  • The cost of hiring is low
  • The cost of infrastructure is low to zero as your offshore development partner bears this cost.
  • Employee benefits like tax, gratuity, insurance, etc., are not applicable unless you choose the BOT model.
  • The cost of hiring is high
  • High cost of setting up and maintaining infrastructure
  • Employee costs like tax benefits, insurance, and gratuity is applicable.

Work Engagement

You can choose to have a short-term or long-term engagement with ODC depending on your project requirement.
You always have a long-term engagement with internal teams as they are employees working on payroll

Scaling of the team

You can scale your team on-demand with an offshore development center as they offer you an existing pool of talent.
Scaling in-house means hiring new employees which is a lengthy process.

Communication

Since the offshore team is located in different nations and works in different time zones, communication can become a challenge.
You rarely face communication challenges with an in-house team.

Data Security

Data security can become a challenge if your offshore partner doesn’t have enterprise-grade security.
Data security is not a challenge as the team operates on the company server and follows the firm's security protocol.

Business Expansion

  • You can build the global presence of your business by creating offshore development centers
  • This helps improve your brand image and entice investors to your business.
An in-house team doesn't add to your global presence unless you have offices in different nations.

 

This brings us to our next part; which businesses should look to build their own offshore development center.

Who Needs Their Own Offshore Development Center Services?

Whether you are a startup, SMB, or large enterprise, hiring your offshore software development center is always a viable option, especially when you seek benefits like

  • quick scaling of your team
  • short-term engagement
  • experts in different technology
  • quality output on a limited budget
  • global expansion

Read our blog- When To Set Up An Offshore Development Center – The Checklist to learn how offshore development center has become the most practical solution for businesses.

#Tip – If you are a start-up or SMB looking to scale your business quickly, an offshore software development center in India can help you achieve your goals without burning a hole in your pocket.

What is the Purpose of an Offshore Development Center?

Purpose of an Offshore Development Center

An offshore team working on your software development project accelerates your business growth. 

  • It delivers high-quality project development at a lower cost of operation.
  • It speed-up the project's time to market.
  • Helps expand business in new markets.
  • Enables on-demand scaling of teams.

So let us learn how you can successfully set up an offshore software development center.

How to Set Up an Offshore Development Center: Useful Tips

Following below steps can help you successfully set up your offshore development center. 

  • Define your project’s vision and scope of work along with milestones.
  • Do thorough research on the technologies you need for your project basis which shortlist location.
  • Compare location on Geo-political scenario, Political stability, Cost-of-living, and Government policies on FDI, IP, and data protection.
  • Choose an offshore development company that has relevant experience in your industry, social proof, a large talent pool, and an international presence.
  • Clearly define roles and responsibilities and terms of engagement on the agreement.
  • Create scrum and work overlapping windows.

Read Setup Your Own Offshore Development Center(ODC) In India to learn the step of setting up an offshore development center.

As a business, you can choose one of the three models of the offshore development center.

Types of Offshore Development Center Models

Offshore Development Center Business Models

Below are three engagement models to choose from when creating a dedicated offshore development center.

1. Product Engineering Offshore Development Center Model

In this offshore development center service, you can scale your operations by hiring dedicated offshore developer/developers for your ongoing project. You can start offshore development services with as small as 1 member.

2. Build-to-scale Offshore Development Center Model

In this offshore development center service,  you can set up a dedicated team of developers & experts to work as your subsidiary. It is best when you have a growth mindset and have experienced success with small offshore groups.

3. Build-Operate-Transfer (BOT) Offshore Development Center Model

In this  offshore development center service, you can create a full-fledged business operation in a foreign market under your brand name. 

The offshore development service-providing company will assist you in creating the complete office setup and hiring resources. They will run the operations for the initial years to validate the success of the offshore center, after which the ownership of the office will be transferred to you.

Members of an Offshore Development Center

Staff in Offshore Development Center A successful ODC team has the right composition of expertise and experience. Though there is no hard and fast rule about the key roles in an ODC, usually, an offshore team has the following key members.

  • Account Manager – Accountable for managing client relationships and ensuring on-time delivery of high-quality projects.
  • Project Manager – Responsible for project planning, execution, and quality assessment at every project stage.
  • Designers and Developers 
  • The tech team looks into the design, installation, testing, and maintenance of software.
  • Test Engineers – Tech team that assesses integrity, quality, and functional and non-functional requirements.
  • Usability Engineers – A team that evaluates the usability and user-friendliness of the solution.
  • Graphic Designers – Experts who build visual concepts to showcase solutions’ USPs.
  • Content and Technical Writers – The team responsible for creating instructions and integration content for the software or website.

Following the steps, you can set up any of the aforementioned models of offshore development centers' ODCs.

Mistakes to Avoid while Setting up your Own ODC

Avoid these mistakes while Setting up your ODC

An offshore software development center, one of the most profitable engagements for scaling your business, can easily become a bane if you fail to assess the critical factors. Here are some of the pitfalls your business can fall prey to if not careful:

  • Lack of long-term goals
  • Focusing only on resource cost
  • Ignoring the diversity of the workforce
  • Selecting the wrong offshore development partner for your ODC
  • Failing to set up the right communication tools and channels.

But following these steps may not suffice; you must avoid mistakes while setting up your ODC.

But to make your offshore journey smoother, here are some tips you must always remember.

Best Practices to Maintain an Offshore Development Center

Setting up an offshore delivery center is just the beginning, the more critical aspect of an offshore development center is its management. It is only through effective management that you can ensure the success of your software development project. Here are some tips that can help:

  • #Tip 1- Establish a standardized method of communication
  • #Tip 2- Ensure documentation of all ongoing work
  • #Tip 3-Treat your offshore developers as part of your business and not as external entities
  • #Tip 4- Create regular scrum meetings to ensure you are always updated on ongoing work

Managing an offshore team is as critical as building one; this allows you to derive 100% output from the offshore development center.

Read our blog -’ 7 Tips To Manage Your Offshore Team Successfully’, to gain insight on how you can ensure the success of your offshore development project through proper team management. 

Another way to ensure the success of your offshore development center is to partner with a reliable company that will help you onboard the right offshore developers to best suit your business needs.

How to Choose the Right Offshore Development Company?

Setting up a dedicated offshore development center has its challenges and risks regarding management, communication, culture, legal compliance, government policies, and cybersecurity.  

Businesses can avoid these challenges by gaining information on the country chosen for ODC and thoroughly vetting offshore development companies.  

Read on to find out how to vet offshore development companies.

1. Interact with the Leadership Team

Before selecting an ODC service-providing team, one must interact with the leadership team. Talking to the leadership will assess the team's business capabilities, strengths and weaknesses, communication skills, and working style.

2. Experience, Reference, and Social Proof

While shortlisting an offshore software development team, you must find out about previous projects, clientele, successful delivery rate, and industry recognition. 

Finding answers to these questions would help you assess their industry, technology niche, and work quality, enabling you to make an informed decision. 

3. Transparent and Honest Communication

When an offer sounds too good to be true, you may want to drop it.  Developing a successful software product or solution requires time and a skilled team conducting a granular assessment.

Though offshore teams are known to deliver premium quality work while meeting the deadline, anyone promising unrealistic delivery time probably has little to no idea about how software development works.

Know the nuances of hiring an offshore software development center in our blog-Checklist To Hire Offshore Development Team in 2023

Why Choose Your Team in India?

Your Team in India (YTII) is an offshore development company that provides offshore software development services. We empower startups, SMEs, and large-scale enterprises to hire highly-skilled Indian software developers and build reliable software solutions. We believe in and practice committing right to our clients at Your Team in India. Pillars of our ODC services: 

  • Dedicated Team: We are committed to providing dedicated offshore software developers, irrespective of the size or duration of the project.
  • Dedicated Relationship Manager: We assign a dedicated relationship manager to your project who will closely monitor the team and ensure the delivery of quality work.
  • Data Security: NDA contracts are signed between the hired talent, you, and YTII to safeguard your solution Ips and build confidentiality of the ongoing project.
  • Focused Leadership Team and constant self-owner review and audit: The leadership team constantly reviews and provides feedback on ongoing projects.
  • Process framework: Well-formed, reliable, and robust process framework and SOPs that clearly define the work hierarchy and ownership amongst the team to ensure seamless operations.
  • Mentoring of why: At YTII, we mentor every ODC team member on ‘why they are creating a product or solution?’ Knowing the ‘Why’ is crucial, as it becomes a self-checking mechanism for individual contributors. Knowing the purpose helps them evaluate their work and match it to the client’s expectations.
  • Agile mindset: Every developer is autonomous and self-sufficient and works with an agile mindset, delivering high-quality work.

Through these pillars of our offshore development services, we have helped businesses worldwide achieve their development goals. 

Success Story- GETTRX uses YTII’s Offshore Development Centre Services to scale its operations.

GETTRX, an emerging fintech start-up in the USA, is able to improve its regulatory compliance with the help of the offshore development team. Not only can they reduce the fraud detection time by 90%, but they can also reduce the TAT required for QA by 99%.

Read how GETTRX Achieved Higher Productivity and Business Conversion at Lower Operational Costs.

Ready to Start your Offshore Development Journey?

Setting up an offshore development center can help businesses achieve high-quality work at a much lower cost. But choosing a reliable ODC partner is critical to an ODC. With 12+ years of experience in delivering quality output, YTII can help you set up a robust and scalable dedicated offshore development center in India. Get in touch with us at info@yourteaminindia.com to learn how we at YTII can assist you in building a thriving offshore development center in India.

FAQs Related to Offshore Development Centers

We have answered some common queries about offshore development centers. For more information, you can contact us.

1. What Is ODC — Offshore Development Center?

An offshore development company is an enterprise that helps businesses set up their offshore development centers overseas. It takes ownership of the end-to-end management of your offshore center, from hiring the right resources, setting up infrastructure, training and mentoring the developers, and monitoring the entire team's performance.

2. What are the Benefits of Offshore Software Development?

Offshoring software development projects can give your business access to technology experts that are not readily available in your local geography. It helps businesses reduce their overall operational costs while speeding -up their software development and product’s time-to-market. 

3. Where can I Find an Offshore Development Team?

You find a talented and certified team of Indian offshore developers by simply filling in the form. Our experts will reach out to understand your requirements and assist you in hiring the right offshore team for your project.

4. What is the difference between an Onsite Team and an Offshore Team?

Onsite is when you hire a team to work from your office location whereas an offshore team is when the hired team works from a remote location.

5. How Much will I Save by Setting up a dedicated Offshore Development Center with YTII?

Setting up a dedicated offshore development center with Your team in India can save you:

  1. Up to 50% to 60% of wages that you pay in your country
  2. Approx $2500 to $5000 USD on PCs and software licenses
  3. Rental cost or the loss from rent if you use your own space